Last updated: September 26, 2025.
This policy provides information about data we collect, use, and share, and our commitment to using the personal data we collect in a respectful fashion.
This is the Privacy Policy of Orlucent, Inc., to the extent applicable, any other affiliate or subsidiary of Orlucent, Inc. (“Orlucent”, “we”, “us” and/or “our”) for Orlucent customers and their individual users (“Clients”, “you” or “your”). Orlucent’s head office is located at 61 East Main Street, Suite B, Los Gatos, CA 95030. This Privacy Policy has been created to provide information to our Clients about our company and our services and products (“Product & Services”). This Privacy Policy sets forth Orlucent’s policy with respect to information including personally identifiable data (“Personal Data”) and other information that is collected, used, shared and secured from users of our Product & Services. It also describes your choices regarding use, access and correction of your personal information. The use of information collected through our Product & Services shall be limited to the purpose of providing the Product & Services and as otherwise set forth in this Privacy Policy.
When you interact with us through the Product & Services, we may collect Personal Data and other information from you, as further described below:
Personal data that you provide through the services: We collect Personal Data from you when you or your employer voluntarily provides such information, such as name, email and organizational position. By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Personal Data to the Product & Services, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of Orlucent and the authorized third parties referred to herein located in the United States (or other location used to provide Product & Services in your local region).
Passive collection: As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.
In operating this website and any Product & Services, we may use technology called “cookies” or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. A cookie is a piece of information that the computer that hosts this website and any Product & Services gives to your browser when you access this website or any Product & Services. Our cookies help provide additional functionality to this website and the Product & Services and help us analyze usage more accurately. In all cases in which we use cookies, we will not collect Personal Data except with your permission. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of some of the Service features.
Aggregated personal data: In an ongoing effort to better understand and serve the users of the Product & Services, Orlucent often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and Orlucent may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. Orlucent may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
Orlucent uses the Personal Data you provide in a manner that is consistent and outlined within this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem. Also, if you provide Personal Data in order to obtain access to the Products & Services, we will use your Personal Data to provide you with access to such services and to monitor your use of such services. Orlucent and its subsidiaries and affiliates (the “Related Companies”) may also use your Personal Data and other personally non-identifiable information collected through the Products & Services to help us improve the content and functionality of the Products & Services, to better understand our users and to improve the Products & Services.
Orlucent is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
Business transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
Related companies: We may also share your Personal Data with our Related Companies for purposes outlined within this Privacy Policy. Vendors, consultants and other service providers: Orlucent, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
Third party applications: Orlucent provides you with opportunities to connect with third-party applications or services. If you choose to use any such third-party applications or services, we may share information about you including your username and any content you choose to use in connection with those applications and services, and such third parties may contact you directly as necessary. This Privacy Policy does not apply to your use of such third-party applications and services, and we are not responsible for how those third parties collect, use and disclose your information and content. We encourage you to review the privacy policies of those third parties before connecting to or using their applications or services to learn more about their information and privacy practices.
Legal compliance: In certain situations, Orlucent may disclose your information to a third party if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, (b) to enforce our agreements, policies and terms of service, (c) to protect the security or integrity of our Products & Services, (d) to protect Orlucent, our clients or the public from harm or illegal activities, (e) to respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person or (f) to any other third party with your prior consent.
Aggregated data: We may also share aggregated information that no longer identifies individual users and other de-identified information with third parties.
You can visit this website without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Products & Services. You may sign-up to receive product updates via email or newsletter or text messages or other communications from us. If you would like to discontinue receiving this information, you may opt out of receiving promotional and newsletter communications from Orlucent by following the opt-out instructions provided in those communications. You may also opt-out of receiving promotional emails and other promotional communications from us at any time by emailing [email protected] with your specific request. If you opt out, we may still send you non-promotional communications, such as security alerts, important updates and notices related to your access to or use of the Orlucent Products & Services or those about your online account or our ongoing business relations via email, text messages or other communication modes. We partner with a third party to manage our advertising on other sites. Our third party partner may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests.
Upon request Orlucent will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at [email protected] with your request. You may access, correct, or request deletion of your personal information by contacting us at [email protected]. We will respond to these requests within 30 days.
We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.
This Privacy Policy does not apply to any Personal Data collected by Orlucent other than Personal Data collected through the Products & Services. This Privacy Policy shall not apply to any unsolicited information you provide to Orlucent through any other means. This includes, but is not limited to, information posted to any public areas of the Services, such as forums, any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and Orlucent shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.
Children: Orlucent does not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through the Products & Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on the Products & Services without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to Orlucent through the Products & Services, please contact us at [email protected], and we will endeavor to delete that information from our databases.
This Privacy Policy applies only to this website and the Products & Services. This website and the Products & Services may contain links to other websites not operated or controlled by Orlucent (the “Third Party Sites”). The policies and procedures we describe here do not apply to the Third Party Sites. The links from this website and the Products & Services do not imply that Orlucent endorses or has reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.
Orlucent takes reasonable steps to protect the Personal Data provided via the Products & Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. While we take reasonable efforts to guard personal information we knowingly collect directly from you, no internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Products & Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to Orlucent via the internet. If you have any questions about the security of your personal information, you can contact us at [email protected].
Orlucent collects information under the direction of its Clients and has no direct relationship with the individuals whose personal data it processes. We may transfer personal information to companies that help us provide our service. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the Orlucent’s Client (the data controller). If requested to remove data we will respond within a reasonable timeframe. We will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Clients. Orlucent will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), below is a summary of the personal information we collect from “consumers” as defined under the CCPA, the reason we collect this personal information, where we obtain this personal information, and the third parties with whom we may share consumer personal information. The section references relate to the sections above in this Privacy Policy.
Personal Information | Sources of Personal Information | Why we Collect Personal Information | To Whom we May Disclose Personal Information |
Identifiers such as a name, unique personal identifier, email, phone number | Paragraph 2 “Information we collect” | Paragraph 3 “Our use of your personal data and other information” | Paragraph 4 “Our disclosure of our personal data and other information” |
Commercial information such as records of services purchased, obtained, or considered as well as records of surveys, promotions and correspondence | Paragraph 2 “Information we collect” | Paragraph 3 “Our use of your personal data and other information” | Paragraph 4 “Our disclosure of our personal data and other information” |
Internet or other electronic network activity information, including browsing history and search history | Paragraph 2 “Information we collect” | Paragraph 3 “Our use of your personal data and other information” | Paragraph 4 “Our disclosure of our personal data and other information” |
Financial information such as your payment card information | Paragraph 2 “Information we collect” | Paragraph 3 “Our use of your personal data and other information” | Paragraph 4 “Our disclosure of our personal data and other information” |
Inferences such as how you interact with our Service | Paragraph 2 “Information we collect” | Paragraph 3 “Our use of your personal data and other information” | Paragraph 4 “Our disclosure of our personal data and other information” |
Your access to and use of the Services is subject to the Terms of Service at /terms or other written, signed agreement you have with Orlucent.
The Products & Services and our business may change from time to time. As a result, at times it may be necessary for Orlucent to update our Privacy Policy to reflect changes to our information practices. We encourage you to periodically review our policy for the latest information on our privacy practices, especially before you provide any Personal Data. If we make any changes, we will notify you by revising the “Last Updated” date at the top of this Privacy Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). If there are material changes to this Privacy Notice, we will notify you more directly by email or means of a notice on the homepage prior to the change becoming effective. We encourage you to review our Privacy Policy whenever you access the Orlucent Products & Services to stay informed about our information practices and the ways you can help protect your privacy. Your continued use of the Products & Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.
Email: [email protected]
Orlucent, Inc., 61 East Main Street, Suite B, Los Gatos, CA 95030.